Oudh Boutique Return Policy
We value your satisfaction. If you're not happy with your purchase, please review the return guidelines below.
Return Eligibility
- Items may be returned within 7 days of delivery.
- Products must be unopened, unused, and in original packaging.
- Due to hygiene standards, opened or tested fragrances cannot be returned.
How to Initiate a Return
- Contact us via email with your order number.
- Await approval and return instructions.
- Ship the item securely to the address provided.
Note: Customers are responsible for return shipping unless the product was incorrect or damaged.
Damaged, Incorrect, or Missing Items
If you receive a damaged, wrong, or missing item:
- Contact us within 48 hours.
- Share photos of the issue for verification.
We will arrange a replacement at no additional cost.
Return Shipping Costs
Return shipping fees are paid by the customer unless the return is due to our error (wrong or damaged item).
Returned Items Inspection
Your returned item will be inspected. Returns may be rejected if:
- The product is opened
- Used or damaged due to misuse
- Missing packaging
In such cases, we may issue a partial refund or reject the return at our discretion.
Contact Us
If you wish to request a return, here’s how you can contact us:
| Method | Details |
|---|---|
| sales@oudhboutique.com | |
| Website | Visit our Contact section on the website |