Oudh Boutique Refund Policy

• The product must be unopened and unused.
• Must be returned in its original packaging.
• Refund requests must be made within 7 days of delivery.
• Opened or used perfumes are non-refundable due to hygiene reasons.

If your item arrives damaged, please contact us within 48 hours with:

• Your order number
• Clear photos of the damaged item and packaging

We will offer a replacement or a refund depending on the specific case.

• Used or opened perfume bottles
• Items returned after 7 days
• Sale or promotional items
• Gift cards

After your return is approved:

• You must ship the item back to us.
• After inspection, the refund will be processed to your original payment method.
• Refunds may take 5–10 business days depending on your payment provider.

Shipping fees are non-refundable unless the product was damaged or the wrong item was delivered.

We offer exchanges only for:

• Damaged items
• Incorrect items delivered

All other situations must follow our standard refund process.

If you need support with a refund or exchange, reach out to us: